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The Right Person Matters as Much as the Right Plan

Inviting someone into your home is personal. Skill and reliability matter, but so do personality, pace, interests and respect. A capable care professional can still be the wrong match if the person receiving care does not feel comfortable with them.

Consistency helps trust grow. When a match does not feel right, we want to know. Adjusting a match is part of good care, not a failure by the client or family.

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How We Match Care

We consider the tasks in the service plan, schedule, location and required experience. We also ask how the client likes to spend the day, whether they prefer conversation or quiet, what makes them uncomfortable and what kind of encouragement feels respectful.

Screening and Support

We often use care professional or care team member because the role requires judgment, reliability and the ability to build trust.

Background Checks

Background and employability checks required for the role.

Orientation and Training

Orientation and ongoing training appropriate to assigned services, with additional preparation for dementia, mobility and other assigned needs.

Written Service Plans

Clear written service plans and documented visit expectations. Care professionals document services and report meaningful observations.

Local Team Support

Local scheduling and supervision, with a team available for changes, concerns and backup planning.

How Our Care Team Can Help

Nonmedical personal assistance and companion support built around the person’s needs and service plan.

Daily Tasks and Household Management

Respectful help with bathing, dressing, mobility, meals and daily routines, offered with the person rather than done to them.

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Specialized Home Care

Nonmedical support adapted to dementia, Parkinson’s, ALS, cancer, brain injury, disability and recovery after surgery or hospitalization.

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Companionship & Outings

Conversation, outings and interest based activity that give the day somewhere to go.

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Family Support & Respite

Dependable time away for the family caregiver, with practical observations shared so no one is left guessing.

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Language That Respects the Person Receiving Care

Families may search for a caregiver, but the person receiving care usually wants to know who this individual will be in their home and how that person will help them keep living their life. Read client stories and reviews.

Frequently Asked Questions

The local team explains the introduction process based on timing and need. We share relevant information and work to make the first visit feel comfortable and clear.

Tell us. We will listen to the specific concern and determine whether coaching, a schedule change or a different match is appropriate.

Care professionals document services and report meaningful observations according to the service plan. Families have a local point of contact for questions and changes.

Ming’s Story

See how the 360° Approach works for Ming

Ming came to Qualicare worried that her loss of mobility would keep her from the activities and people she loves. So we designed a 360° Care Plan to help retain her independence. Thanks to Qualicare, Ming is still tending roses at her local gardening club, and she never misses one of her granddaughter’s dance recitals.

More Client Stories

We're here to help.

Your loved one deserves the best.
We help you make sure they get it.

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Professionally
Coordinated Services

Your loved one's care is coordinated by a Care Expert, so all bases are covered.

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Year-Round,
24/7 Support

Your call will be answered any time, day or night, so you're never, ever forced to make difficult decisions alone.

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Solutions for
Every Need

Let's customize a plan that compassionately caters to the unique needs of your loved one.

Get your peace of mind:

Talk to a Greater Austin Care Expert Today

Tell us about your loved one's needs and how we can help. We'll use our 360 Approach to help design a plan that effectively supports them.