Meet The Owner

Melissa MacDonald

I’m Melissa MacDonald, and I started Qualicare Whitby after working as a frontline home care nurse for 19 years. Throughout my nursing career, I witnessed countless families struggling to find adequate home support for their loved ones. Many people deeply wish to live out their entire lives in their homes rather than moving to a facility or hospital, and I wanted to help make that possible for families throughout Durham Region.

What Sets Us Apart

At Qualicare Whitby, our personal support workers provide comprehensive home care services across Durham Region. We assist with daily activities like showering, bathing, and grooming, while also helping with homemaking tasks. Our team goes above and beyond by accompanying clients to appointments, handling grocery shopping, and running errands. During medical visits, our PSWs attend and take notes to report back to families, which is especially valuable for clients with memory issues.

What truly sets us apart is our specialized care offerings. All our PSWs receive extensive training in memory care support, and we provide specialized end-of-life care for those who choose to complete their journey at home. As a palliative care resource nurse, I personally provide this advanced training to our staff, ensuring the highest level of care for our Whitby and Durham Region clients.

We’re Here For You

If you’re looking for care anywhere in Durham Region, our service coordinators are available 24 hours a day at 905-665-0101. When you call, we’ll arrange for a care coordinator to visit your home, assess your needs, and start coordinating care immediately. We’re grateful to serve our community and look forward to showing you the difference that professional, compassionate home care can make for your family.

We're here to help.

Your loved one deserves the best.
We help you make sure they get it.

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Professionally
Coordinated Services

Your loved one's care is coordinated by a certified and experienced Care Expert, so all bases are covered.

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Year-Round,
24/7 Support

Your call will be answered any time, day or night, so you're never, ever forced to make difficult decisions alone.

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Solutions for
Every Need

Let's customize a plan that compassionately caters to the unique needs of your loved one.

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