Meet The Owner

Michelle Bailey

Hi, my name is Michelle Bailey and I’m the owner of Qualicare Home Care here in the Tri Cities. The reason why I got into owning a quality care franchise was a little bit of a tribute to my grandparents. They lived in Montreal and I live in B.C. And so I wasn’t able to spend that much time with them in their later years. And when I was looking at a new opportunity, you know, I was always interested in working with seniors, but I didn’t know how I would be able to work with seniors. I’m not a nurse, I’m not a caregiver, I don’t really have those skills. But what I do have is I know how to run a business. And this just seemed like a really good fit for me. And I really liked what quality care had to offer.

What Sets Us Apart

What really sets us apart as a home care provider is our approach to care. So we have something called a 360 degree approach. And what that means is we’re looking at all facets of our clients lives, the family dynamic, their personality, what their needs are, what their health history is, and we’re making that custom care plan. But what I really think, when I think about the approach to care is how are we going to reach our clients? Everybody deserves to live the life they want to live in their homes, and that’s different to everybody. So when you call Qualicare, what you can expect from our team is somebody to answer the phone every time. You’ll never have to tell your story twice. And that’s something that’s really important to us. You’re not a number, you’re not just another client.

We’re Here For You

We’re thinking about you and we know you, and our entire team knows you and your mom and your dad and your story. We want to make sure that you’re recognized and that your care is customized for what your family needs. And that’s really important to us and it’s really what drives us. So if you’re interested in learning more about what we can do for your family, please feel free to reach out. Give us a call anytime. We’re always here and ready to help.

We're here to help.

Your loved one deserves the best.
We help you make sure they get it.

Icon representing home care and senior assistance services, featuring an abstract figure with a brown head and blue torso with a white plus sign, set against a grey circular background suggesting a wheelchair.

Professionally
Coordinated Services

Your loved one's care is coordinated by a certified and experienced Care Expert, so all bases are covered.

Logo of a clock with partial dial indicating 24/7 support availability for home care and senior assistance services.

Year-Round,
24/7 Support

Your call will be answered any time, day or night, so you're never, ever forced to make difficult decisions alone.

Iconic representation of home care services, featuring a stylized wheel with a central blue circle surrounded by golden and beige circles of various sizes, symbolizing a tailored and holistic approach to individual senior care needs.

Solutions for
Every Need

Let's customize a plan that compassionately caters to the unique needs of your loved one.

Get your peace of mind: