Home Care Testimonials For Qualicare

Qualicare Home care provided me with great services, They assisted me with healing and recovery as soon as I was discharged from a rehabilitation center. They nursed me back to health and helped me do day to day activities such as transferring, meal prep, companionship. The services were great but It was simply great just having a listening ear to listen and care. I highly recommend anyone to Qualicare whether you are looking for health services or a simple listening ear, or both.

I am so impressed with Qualicare San Ramon. They have been very supportive and helpful in helping me take care of my mom. I feel very at ease with their services. Qualicare has experienced and caring management- great communication skills, caring attentive caregivers. Again, thank you for supporting me with my elderly mom.

I highly recommend Qualicare (San Ramon branch) if you are looking for an agency that operates with great integrity, compassion, care, and concern for your loved one's needs. We chose them among 5 other agencies based primarily on the home presentation that was very professional and the fact that they really worked hard as caregiving matchmakers. We didn't hit our perfect match until the second person came to relieve the first person who was ill for a bit, but the first person was still very good, kind, and caring even though she was a bit "green", she was very open to learning. The second person they sent was a perfect mathch for my mom, as she had more experience and her personality and way of working with my mom was a closer match, we were so blessed to have her caring for my mom. The leadership at Qualicare also responded immediately when we had a sudden need for 24 hour care. They sent several people at a moment's notice to split the shifts, and for this I am very grateful. Unfortuanlty, in that process we did run into one challenge with one the three people they sent the next day, but the leadership responded and handled the challenging situation immediately and appropriately after I reached out, so that I did not have to confront the caregiver. Everything was handled swiftly and professionally, and they advised the caregiver in a kind and compassionate way that she could go home for the day and did not charge us for the remainder of the day. From experience, we should all realize that these types of situations happen from time to time no matter what agency you go with, but I believe being a caregiver is the hardest job in the world and caregivers are humans too, with real lives and stresses, and their own life situations and so they are not perfect, just like the rest of us. But what I really appreciate is an agency that has a compassionate but firm leadership with reasonable expectations and ways of dealing with uncomfortable situations so the client does not feel pressured. This was my experience working with Shona and Christina from Qualicare. They are both experienced, intuitive, hard working, and empathetic professionals who also pour their hearts and souls into what they do, and how their company operates, demonstrating genuine compassionate care for the caregiviers as well as the client! BRAVA!

I am very pleasesd with Qualicare Home Services because all of the caregivers they have sent us are very caring qualified people.
When I request help for a certain day they send me a name right away so I don't have to worry about it.

Once when my caregiverer couldn't come in time the owner herself came over. That showed her concern. I would give the company a five star rating.

I cannot speak highly enough of the exceptional leadership of this company. Working with Rishi and Shona has been excellent. Their dedication to providing high-quality senior care in the area is truly commendable. From the moment I engaged with their team, it was evident that their commitment to excellence and care for their clients is unparalleled.

I highly recommend Qualicare to anyone in need of exceptional home care. Their professionalism, expertise, and genuine care make them stand out as a beacon of excellence in the field.

This agency is amazing wish I could give more stars.

It's been a long hard journey trying to find the right care for my mother but that all changed once I found Qualicare Home Care. I've been with many different agencies but Qualicare was the perfect fit for us. I'm so happy with the care they continue to provide for my mother all in all they are very professional and are always on call for anything we need.

We had been searching for a home care agency for the past 2 months. My family and I had come across Qualicare while researching agencies in our area. They are so helpful and very pleasant to speak with. This is our second time looking for a caregiver. Our first one didn’t end so well. We were certain that this time we would make sure it was the perfect fit for our mother. We loved that they had a nurse on their team. My mother suffers from Alzheimer's stage 1. She isn’t too bad right now but we know it gets worse. The nurse was super helpful and everyone in the office was always so happy to help and answer any questions we had. It's nice to see an agency caring from the heart. We love you Qualicare Family.

Qualicare helped us out for over 1 year and the service has always been great.

This company matches their employees perfectly with their clients. We were fortunate enough to get Newsha and she has become part of our family including our dog Cooper. It has been a difficult road to recovery for me but Newsha has helped me turn bad days into positive ones. I am very grateful Warren for sending us Newsha, and also Newsha for the top notch care and compassion you have given my family and I.

Qualicare Home Care provided services to us after a hospital discharge. Every person, from director, manager, and 5 caregivers with whom we interacted, was competent, compassionate, professional, and caring. The initial phone call was encouraging and help was put in place over a long weekend, as quickly needed, so that we felt confident from Day 1. Each caregiver was willing to do what was needed and asked as well as offered suggestions, when appropriate, and was a joy to have in our home. The services included personal care, exercises, and walking with the homecoming patient, as well as household tasks to relive the spouse, allowing both of us just to relax a bit and breathe after a difficult few weeks of illness. We won't hesitate to call Qualicare again if the need arises.

We deeply appreciated the weekly Home Care you provided over the past year. Yaquelin was a joy to have in our home, and she provided great support with meal preparation, house cleaning, laundry, etc. We'd heartily recommend Qualicare to other customers. Thank you - Langdon & Sheila.

Warren and his team of caregivers have been such an amazing part of my mother’s recovery process. They listen to her needs and cater their care accordingly. They are also very accommodating when there is a need for a schedule change. Their service allows me to have a peace of mind while at work, knowing that my mom’s needs are being addressed, and that she is able to make all her appointments with her caregivers’ company. Thank you!

Very satisfied with the level of care and support provided by Warren and our caregiver.

Warren came to meet with my mother and myself in person at her house and did a great job putting together a plan to meet the unique needs my mother had, she was very happy with the service.

Cannot say enough good things about Qualicare, the owner, and the care workers. Super responsive, flexible scheduling, reasonable rates, very competent, kind, caring staff. Couldn't ask for better in-home care or help accompanying someone to medical appointments, etc.

Warren and the team are kind, patient, trustworthy, and understanding. They were easily reachable, at our service and offered great help during a very difficult time. I would recommend Qualicare to anyone who needs at home care and assistance.

I used Qualicare a few times when I injured my hand. The response time from the team was amazing, the level of communication was phenomenal, and the actual care providers were personable, responsive, professional, and efficient. I would unquestionably recommend Qualicare Vancouver to anyone.

I cannot say enough good things about Qualicare. The team (office staff and caregivers) were compassionate, reliable and available for us when we urgently needed home care for a family member. Qualicare quickly organized a consistent team of caregivers into our home on a schedule that worked for us. They regularly followed up with us to make sure our needs were being met. Any concerns or questions we had were promptly responded to. I highly recommend Qualicare.

Qualicare helped provide care and support for our mother who was dealing with a severe medical illness, and she needed help with daily care. Warren and his Team were great to work with. They were quick to respond to our needs and were very professional. Our mother was very pleased and satisfied with the staff's care and attention. We would recommend Qualicare.

Warren and team were a kind, responsive and very helpful support at a time when our family was struggling in a transition from one form of care to another for our elderly mom. They were very responsive and available for planned and unplanned issues, and helped us feel confident in our mom's safety.

I can't begin to say enough good things about the Qualicare team. Warren is a great communicator and willing to be flexible to meet the needs of each individual client. And the team is beyond amazing. We employ Qualicare for housekeeping support for an aging parent, and we were lucky enough to have Jeff assigned to us. Jeff is incredibly kind, honest, detail oriented, and really goes the extra mile to make sure all needs are being addressed and met. Overall, we couldn't be happier with Qualicare's service, prices, and thoughtful approach to caring for each one of their customers. I highly recommend them.

My dad was alone after my mom went into hospital and my sister and I were stretched thin to help him due to his advancing dementia. Warren and his team were instrumental in helping us keep dad in his home as long as we could, even when working with dad proved difficult. For anyone who feels alone dealing with the challenges of a loved one with physical or cognitive challenges, Warren and Qualicare really do the work of helping you. Everyone cares about you, but Qualicare actually helps you.

It was a great experience working with Qualicare. I felt being supported and respected.

I highly recommend this qualicare. Warren is a good guy, he cares about his clients and his employees. Good management, very oragnized.

Great organization to work with.

Highly recommend Qualicare if anyone in your family needs care or support at home, they really go above and beyond!

My widowed elderly mom was discharged from the hospital with no home support in place, not being able to walk unassisted, clean up after herself and to make food for herself and her family was stuck overseas due to covid so we couldn't be there to help. Thankfully Qualicare came recommended by a nursing friend and from the first visit Warren and his team went above and beyond to look after our mom. From getting an extension cord so she could answer her phone without getting out of bed, to arranging an affordable shower chair, doing errands, arranging food, medication, cleaning, laundry, doctors appointments,.. I never heard them say no and they were always happy to help. I am forever grateful to Warren and his team. The three hours a day was some peace of mind during a very challenging time. I always thought that there were government services that would help the elderly in their time of need but this has not been my experience with two elderly parents. If you can afford to get private care, do it. Keep up the great work Qualicare. Rose

Outstanding Care and Service The service provided by this company is exceptional. Personal Support Workers (PSWs) are consistently punctual, and the scheduling process is both flexible and efficiently managed. Coordinators ensure clients receive timely updates, promoting seamless communication. A special commendation to Nurse Mary — her warm, compassionate demeanor, coupled with her willingness to assist or direct you to the appropriate resources, truly enhances the overall experience. Highly recommended for anyone seeking reliable, compassionate.

Excellent services, outstanding professionalism. We are extremely happy with Qualicare service. Staff are brilliant and presented the highest level of care and professionalism.

I WANTED C TO SAY A HEARFELT THANK YOU TO qualicare for the excellent service i have been receiving since I broke my hip and was discharged from hospital. One staff psw in particular named Heather is a real gem, not only is she a total professional, she is the most empathetic and kind individual I have me in a long time She has made a difficult and frustrating medical and personal situation more bearable. I look forward to her visits. Other staff members are also excellent. They make me feel more normal .Since MY hip fracture and a prior stroke i was a very independent woman but now I require a fair amount of personal care that I am grateful to Qualicare andctheir WOMAM. . NOWTHATVI HAVE MOBILITY AND OTHER MEDICAL ISSUES I CAN FULLY APPRECIATEVTHE CARE AND ENVOURAGEMENT I GETVFROM THESE EXCEPTIONAL PSWS. AND THE ENTIRE TEAM AT QUALICARE. EVERYONEIBHAVE DEALTCWITHVHAVE BEEN HELPFUL.

Quality home care is a great company. They provide excellent care. It took me a bit to get everything organized, but Bridget, and staff were very helpful in getting me there. When someone calls in sick I can honestly say Eddie does his best to replace them. I do understand the frustration, but I believe every agency is short handed. If you have any questions you can always reach out to the staff there.

The employees are nice, but the office takes a long time to answer an email or text. Sometimes they dont get back to you at all.

We are just in the beginning stages of arranging support for our elderly parents. At a very stressful time, the team from Qualicare Whitby have been informative, very personable and supportive. Melissa was fantastic in engaging my father who has hearing loss and mild dementia in the conversation. After meeting with Melissa, my father was enthusiastic about having care in place.

They are great company and will all do there best to help with personal support worker.

After a negative experience in 2019 with Lighthouse at the Court of Brooklin, I was given a contact for Melissa (ED/Nurse) at Qualicare. Since then my father has received quality care from a caring team of PSW’s. All of the items on his checklist are completed at or above expectations with all details completed on time with caring hands. I am so happy that the group of Qualicare caregivers are providing such good care for my Dad, that we require very little contact, and it gives our Dad and his loved ones, peace of mind with great results.

On fairly short notice, my elderly father needed a weekend caregiver. We retained the services through Qualicare and were very pleased. The ED/Nurse Manager, Melissa was extremely helpful and went above and beyond to find the right PSW based on my father's specific needs. The PSW who cared for my dad was also exceptional. I would definitely go back if the need arises again and highly recommend Qualicare to anyone looking for in-home care for their loved ones.

If you are looking for an incredibly caring and competent home care service for you or your loved one, look no further. The owner of this service, Melissa, has been one of the kindest and knowledgeable health care providers I have ever dealt with. Save yourself some time and stop looking. Call her! You will find out for yourself just how amazing this business is.

truley amazing ladies who work for this company. They are trusting, big hearted, and detail oriented. Cannot believe how accomidating and responsive the team is - I would recommend them to anyone who needs to set up care/support!