
“Excellent services, outstanding professionalism. We are extremely happy with Qualicare service. Staff are brilliant and presented the highest level of care and professionalism.”
Irfan Asif
Dependable Personal Care Services in New Braunfels
Around 14.3% of Texans aged 65 and older experience challenges with independent living, including difficulties with tasks like running errands or visiting a doctor’s office on their own. This highlights the growing need for personal care services to help seniors manage everyday activities and preserve their independence. Caring for a loved one can be both fulfilling and incredibly demanding. The emotional stress and fatigue that often accompany this responsibility can leave family caregivers feeling overwhelmed. At Qualicare New Braunfels, we understand these challenges and are here to provide compassionate, professional in-home personal care services designed to support both caregivers and their loved ones. Our personalized approach aims to offer relief, rest, and peace of mind, ensuring that families can prioritize their well-being while their loved ones receive the care they need at home.
Our services encompass a wide range of support, including assistance with dressing and grooming for comfort and safety, and help with bathing, toileting, and hygiene that respects dignity. We also provide mobility and transfer assistance to empower clients with limited mobility, as well as medication reminders to ensure no critical doses are missed. Our caregivers are here to encourage physical activity through exercise assistance, while also helping with routine errands like grocery shopping and prescription pickups. Additionally, we offer meal planning and preparation tailored to specific dietary needs, along with housekeeping and laundry services to maintain a tidy home environment. For clients needing transportation, we provide safe rides to appointments, social events, and family gatherings, accommodating any mobility limitations. Our wellness monitoring focuses on tracking health and safety to promote overall well-being. We proudly serve families in Bulverde, McQueeney, Marion, New Braunfels, Seguin, Kingsbury, Martindale, Maxwell, San Marcos, and surrounding areas. At Qualicare New Braunfels, we are your trusted local partner in family home care, ready to support you and your loved ones when you need it most.
Heather McDonald: Dedicated to Supporting New Braunfels Families with Personal Care Services
Heather and Thomas McDonald lead Qualicare New Braunfels, bringing compassion and understanding to families in their community. Their caregiving philosophy is built on listening with empathy and recognizing that every family has a unique story. By reducing the daily stress experienced by caregivers, they create customized support plans that provide both relief and reassurance during challenging times.
With deep roots in the New Braunfels area, Heather and Thomas are committed to enhancing the quality of life for their clients. Their experience in caregiving, combined with personal encounters with hospice care for loved ones, anchors their dedication to providing exceptional personal care services. They understand the importance of companionship and the sense of belonging that comes from receiving support in the comfort of home. Their mission extends beyond individual care, as they collaborate with local healthcare providers and organizations to foster a supportive network for families. With a genuine commitment to helping those in need, Heather and Thomas are here to make a difference.
For trusted personal care services and family home care support in New Braunfels, click below to connect with a local Qualicare Care Expert.
Personal Care Reviews

Our 360° Approach
Home care services that change with you.
At Qualicare, we know care needs to evolve and change over time. It’s why we developed our 360° Approach – to handle anything that may come up. We are continually checking in to see if there are adjustments that we can make to our care to help improve your loved one’s quality of life.
The first step on our journey is the initial in-home consultation. We’ll meet with your family and design your 360° Care Plan around your loved one’s current needs. Your caregiver will then begin visiting your loved one’s home and providing the needed assistance.
Trusted Personal Care That Puts Safety and Dignity First
When everyday tasks become a challenge, dignity and independence can slip away. It’s hard to watch a loved one struggle with bathing, dressing, or moving safely around their home. You want to help, but you also know they need professional support you can trust. Without the right help, small difficulties can lead to falls, health setbacks, and a loss of confidence. Families often feel torn, wanting to protect their loved one while still honoring their independence.
At Qualicare New Braunfels, we understand how personal this decision is. Our care team combines practical expertise with genuine compassion. We provide respectful, hands-on assistance while protecting your loved one’s dignity every step of the way.

Compassionate Support for Everyday Needs
At Qualicare New Braunfels, we understand that personal care is one of the most intimate and essential aspects of caregiving. Whether your loved one needs help with daily routines, extra support as they grow older, or reassurance to stay safe at home, our team provides respectful, hands-on care that promotes comfort, dignity, and confidence every step of the way.
Our services include:
- Bathing, hygiene, and grooming support
- Dressing and mobility assistance
- Incontinence care and toileting help
- Meal preparation and nutrition monitoring
- Skin health, hydration, and overall well-being checks

Guidance from Experienced Care Experts
Our personal home care services in New Braunfels are shaped by the experience and dedication of our care team, ensuring that every plan is tailored to your loved one’s unique needs and preferences. We can:
- Support daily routines with thoughtful, reliable care
- Communicate and coordinate with family members
- Notice and respond to changes in mood or comfort
- Provide consistent, trustworthy support at home

Empowering Independence with Compassion
We believe personal care should do more than keep someone safe. It should help them feel capable and respected. With a focus on warm, respectful interactions, our caregivers are trained to:
- Encourage participation in personal routines
- Preserve dignity in every interaction
- Support autonomy and self-worth
- Build trusted, consistent relationships
Frequently Asked Questions About Personal Care Services in New Braunfels
Personal care services are hands-on, non-medical supports that help individuals with essential daily activities from bathing and dressing to meal preparation. These services are designed to promote safety, dignity, and independence, especially for those living with age-related challenges, chronic conditions, or disabilities.
At Qualicare New Braunfels, every plan is nurse-guided, so your loved one’s care is tailored, safe, and respectful. Whether they need a little help or daily visits, we make sure each moment of care protects dignity and promotes comfort. Whether your loved one needs help for a few hours a week or more frequent visits, we tailor every plan to their comfort and your peace of mind.
Personal care services typically include:
- Bathing, grooming, and dressing assistance
- Incontinence care and toileting support
- Mobility help, positioning, and safe transfers
- Meal preparation and nutrition monitoring
These services are often essential for aging adults or individuals recovering from surgery, managing chronic conditions, or facing mobility challenges. At Qualicare, our caregivers provide this support with compassion and respect and guided by your family’s needs and preferences.
Not at all. Many clients are older adults, but we also serve those recovering from surgery, managing chronic illness, or living with disabilities. No matter the age, we approach every person with skill, warmth, and respect, meeting them where they are and honoring what matters most to them.
We can provide extended care depending on your family’s needs and location. Talk with our team to design a schedule that feels right for your loved one.
Qualicare takes a 360° Approach that supports not just practical needs, but also emotional well-being and family peace of mind. We provide consistent caregivers, personalized care plans, and walk alongside your family through every stage with warmth and understanding.
Let’s Make This Next Step a Little Easier
We know how emotional this step can be. Whether you’re feeling overwhelmed, uncertain, or simply want to make sure your loved one is in good hands – we’re here to help. Our team at Qualicare New Braunfels will listen to your story, answer your questions, and guide you through the next steps with care and compassion.
Let’s talk about what your family needs and how we can support you.


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