
“Excellent services, outstanding professionalism. We are extremely happy with Qualicare service. Staff are brilliant and presented the highest level of care and professionalism.”
Irfan Asif
Dependable Personal Care Services in Surrey, Langley & White Rock
Between 2019 and 2020 in Canada, approximately one-third of people aged 65 to 79 and two-thirds of those aged 80 and older reported using at least one form of support or service. This emphasizes the increasing demand for personal care services to assist seniors with daily activities and maintain their independence.
Caring for a loved one can often bring a mix of emotional stress, fatigue, and uncertainty. At Qualicare Surrey, Langley & White Rock, we understand the unique challenges family caregivers face while juggling personal and caregiving responsibilities. That’s why we provide compassionate, professional in-home personal care services designed to support both you and your loved ones. Our team is dedicated to offering personalized care that brings relief, rest, and peace of mind, allowing your family to preserve its well-being while ensuring that your loved one is safe and supported at home.
Our range of services includes assistance with dressing and grooming, bathing, toileting, and hygiene, all delivered with a focus on dignity and comfort. We help clients with limited mobility maintain their independence through mobility and transfer assistance. Medication reminders help ensure that no doses are missed, while exercise support encourages physical activity tailored to individual abilities. We assist with day-to-day errands, including grocery shopping and prescription pickups, and we prepare meals that meet specific dietary needs. Housekeeping and laundry services ensure a tidy home, and our transportation services facilitate appointments and outings with accommodations for mobility limitations. Wellness monitoring keeps track of your loved one’s health and safety.
Serving families in Surrey, Langley, White Rock, and the surrounding communities, we are your trusted local partner in family home care. Let us provide the support you need, helping you care for your loved one with confidence and compassion.
Michelle Bailey & Warren Johnstone: Committed to Personal Care Services for Surrey, Langley & White Rock Families
Michelle Bailey and Warren Johnstone are proud co-owners of Qualicare Surrey, Langley & White Rock, bringing their dedication to personal care services to families in their community. Both owners believe in a deeply empathetic approach to caregiving, prioritizing the importance of listening and understanding each family’s unique story. They recognize that caregivers often face daily stresses, and their mission is to provide customized support plans that bring relief and reassurance to those in need.
With strong ties to the community and years of experience in caregiving and healthcare leadership, Michelle and Warren utilize their local roots to build meaningful relationships. They collaborate closely with local healthcare providers and community organizations to ensure that all aspects of care are addressed in a holistic manner. Their commitment to providing personalized care solutions ensures that families in Surrey, Langley & White Rock receive the assistance they need for activities of daily living, fostering a sense of independence and comfort at home.
For trusted personal care services and family home care support in Surrey, Langley & White Rock, click below to speak with a Care Expert.
Personal Care Reviews

Our 360° Approach
Home care services that change with you.
At Qualicare, we know care needs to evolve and change over time. It’s why we developed our 360° Approach – to handle anything that may come up. We are continually checking in to see if there are adjustments that we can make to our care to help improve your loved one’s quality of life.
The first step on our journey is the initial in-home consultation. We’ll meet with your family and design your 360° Care Plan around your loved one’s current needs. Your caregiver will then begin visiting your loved one’s home and providing the needed assistance.
Trusted Personal Care That Puts Safety and Dignity First
When everyday tasks become a challenge, dignity and independence can slip away. It’s hard to watch a loved one struggle with bathing, dressing, or moving safely around their home. You want to help, but you also know they need professional support you can trust. Without the right help, small difficulties can lead to falls, health setbacks, and a loss of confidence. Families often feel torn, wanting to protect their loved one while still honoring their independence.
At Qualicare Surrey, Langley & White Rock, we understand how personal this decision is. Our care team, led by experienced nurses, combines medical insight with compassion. We provide respectful, hands-on assistance while protecting your loved one’s dignity every step of the way.

Medically-Guided Support for Everyday Needs
At Qualicare Surrey, Langley & White Rock, we understand that personal care is one of the most intimate and essential aspects of caregiving. Whether your loved one is recovering from surgery, managing a chronic illness, or navigating the aging process, our team provides respectful, nurse-guided support that promotes comfort, dignity, and safety at every step.
Our services include:
- Bathing, hygiene, and grooming support
- Dressing and mobility assistance
- Incontinence care and toileting help
- Medication reminders and safe administration
- Meal preparation and nutrition monitoring
- Skin health, hydration, and overall well-being checks

Oversight from Experienced Care Experts
Our personal home care services in Surrey, Langley & White Rock are backed by nurse oversight, ensuring that every care plan aligns with your loved one’s health status and evolving needs. We can:
- Address complex conditions with safe, effective strategies
- Coordinate with healthcare providers
- Monitor for changes in health or mood
- Ensure safe, consistent care at home

Empowering Independence with Compassion
We believe personal care should do more than keep someone safe. It should help them feel capable and respected. With a focus on warm, respectful interactions, our caregivers are trained to:
- Encourage participation in personal routines
- Preserve dignity in every interaction
- Support autonomy and self-worth
- Build trusted, consistent relationships
Frequently Asked Questions About Personal Care Services in Surrey, Langley & White Rock
Personal care services are hands-on, non-medical supports that help individuals with essential daily activities from bathing and dressing to meal preparation. These services are designed to promote safety, dignity, and independence, especially for those living with age-related challenges, chronic conditions, or disabilities.
At Qualicare Surrey, Langley & White Rock, every plan is nurse-guided, so your loved one’s care is tailored, safe, and respectful. Whether they need a little help or daily visits, we make sure each moment of care protects dignity and promotes comfort. Whether your loved one needs help for a few hours a week or more frequent visits, we tailor every plan to their comfort and your peace of mind.
Personal care services typically include:
- Bathing, grooming, and dressing assistance
- Incontinence care and toileting support
- Mobility help, positioning, and safe transfers
- Meal preparation and nutrition monitoring
- Medication reminders and assistance
These services are often essential for aging adults or individuals recovering from surgery, managing chronic conditions, or facing mobility challenges. At Qualicare, our caregivers provide this support with compassion and respect and guided by your family’s needs and preferences.
Not at all. Many clients are older adults, but we also serve those recovering from surgery, managing chronic illness, or living with disabilities. No matter the age, we approach every person with skill, warmth, and respect, meeting them where they are and honoring what matters most to them.
We can provide extended care depending on your family’s needs and location. Talk with our team to design a schedule that feels right for your loved one.
While other agencies may focus only on physical tasks, our 360° Approach covers medical, practical, and emotional needs. We offer nurse-led oversight, coordinate with healthcare providers, provide consistent caregivers, and walk alongside your family through every stage.
Let’s Make This Next Step a Little Easier
We know how emotional this step can be. Whether you’re feeling overwhelmed, uncertain, or simply want to make sure your loved one is in good hands – we’re here to help. Our team at Qualicare Surrey, Langley & White Rock will listen to your story, answer your questions, and guide you through the next steps with care and compassion.
Let’s talk about what your family needs and how we can support you.


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