
“What inspires me is every call is a story. We get that first call, and we hear the stress in their voice, we hear the concern in their voice. They need help identifying the issues they have, but they need us to listen to their story first.”
Heather McDonald, Qualicare New Braunfels
Caring Home Care Services for Families in New Braunfels
We understand how stressful it can be to find the right care for your loved one, and we’re here to provide the support you need.
With 4 million seniors in Texas, the state requires a strong home care workforce and caregiver support across its communities.
At Qualicare New Braunfels, we recognize the emotional challenges families face when seeking care for a loved one. We offer compassionate, professional in-home care services designed to help your family member age safely and comfortably at home. Proudly serving the vibrant communities of Bulverde, McQueeney, Marion, New Braunfels, Seguin, Kingsbury, Martindale, Maxwell, and San Marcos, we focus on personalized care tailored to each individual’s needs. Let us be your trusted partner in care, providing the support your family deserves during this important journey.
Heather McDonald: Committed to Compassionate Care in New Braunfels
Heather McDonald, along with her husband Thomas, proudly owns Qualicare New Braunfels, where they are devoted to enhancing the quality of life for seniors in their community. Their personal experiences navigating the complexities of healthcare have shaped Heather’s caregiving philosophy, emphasizing the importance of providing support and understanding to families facing challenging transitions. Having witnessed firsthand the impact of being at home rather than in a facility, Heather and Thomas strive to bring comfort and joy back into the lives of their clients, allowing them to enjoy meaningful moments with family and friends.
With deep roots in New Braunfels and the surrounding areas of Canyon Lake, Seguin, San Marcos, and Martindale, Heather is committed to providing comprehensive services that range from companionship and daily assistance to specialized end-of-life care. Her dedication ensures that families receive respite and relief during trying times, recognizing that caregivers also need time to recharge. Heather’s strong connections with local healthcare providers and community networks further enhance her ability to support families, making sure their loved ones receive the individualized care that they deserve.
For families in New Braunfels seeking compassionate support, Qualicare New Braunfels stands ready to assist. Click the button below to connect with a care expert who understands the unique needs of your family.
Our Home Care Reviews

Our 360° Approach
Home care services that change with you.
At Qualicare, we know care needs to evolve and change over time. It’s why we developed our 360° Approach – to handle anything that may come up. We are continually checking in to see if there are adjustments that we can make to our care to help improve your loved one’s quality of life.
The first step on our journey is the initial in-home consultation. We’ll meet with your family and design your 360° Care Plan around your loved one’s current needs. Your caregiver will then begin visiting your loved one’s home and providing the needed assistance.
Home Care Services Tailored for New Braunfels Families
At Qualicare New Braunfels, our services support your loved one’s well-being, blending both practical assistance and companionship. Whether for short-term recovery or long-term support, our team provides care that adapts as needs change.

Daily Tasks & Household Management
Life’s everyday tasks can become challenging as we age. Our compassionate caregivers help maintain independence while ensuring safety with:
- Personal hygiene and grooming
- Mobility support and transfers
- Nutritious meal preparation and planning
- Medication reminders
- Home maintenance and organization
- Reliable transportation throughout New Braunfels
- Shopping and personal errands
Companionship & Outings
Maintaining meaningful connections is essential for emotional well-being. Our caregivers provide support that encourages interaction, helping your loved one feel connected and engaged with:
- Warm companionship and conversation
- Stimulating activities and mental exercises
- Support for personal interests and hobbies
- Outings to local New Braunfels attractions
- Help maintaining friendships and participation in community events


Family Care Coordination
Navigating care needs can feel overwhelming. Our team provides expert coordination to simplify the process and ensure your loved one receives the right support at the right time, including:
- Guiding families through local healthcare options
- Coordinating with physicians and specialists
- Developing comprehensive family care strategies
- Advocating for your loved one’s unique needs
- Connecting you with local resources and services
- Facilitating smooth transitions from hospitals
- Referring you to reliable healthcare providers within our network
Frequently Asked Questions About Home Care in New Braunfels
Qualicare New Braunfels provides a comprehensive range of senior home care services, from basic assistance with daily activities to specialized medical care. Our 360° Approach means we can tailor our services to meet your loved one’s specific needs, whether that’s companionship, personal care, household help, or more complex support.
We thoughtfully match caregivers based on your loved one’s needs, preferences, and personality. All of our caregivers undergo thorough background checks, verification of credentials, and comprehensive training. We prioritize creating consistent care relationships, so your loved one can build trust with their caregiver.
In most cases, we can begin providing care within 24-48 hours of your initial contact. For urgent situations, we strive to accommodate even faster start times. Your Care Expert will work with you to establish the right timeline for your family’s needs.
Quality assurance is built into our care model through regular supervisor visits, caregiver check-ins, detailed care documentation, and ongoing training. Your Care Expert maintains open communication with you and promptly addresses any concerns that arise.
Our 360° Approach is designed to adapt as your loved one’s needs evolve. Your Care Expert regularly reassesses care requirements and adjusts the plan accordingly, ensuring your loved one always receives appropriate support without service disruptions.
We offer transparent pricing with no long-term contracts required. Services are typically billed hourly, with different rates for various levels of care. We can discuss payment options during your complimentary consultation.
Start Your Home Care Journey Today
Taking the first step toward arranging care for your loved one doesn’t have to be difficult. Contact Qualicare New Braunfels today for a complimentary, no-obligation consultation with a Care Expert.
Let’s talk about how we can support your family. Give us a call or contact us online to schedule your consultation.

